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Warranty

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BLUELIZER WARRANTY TERMS & CONDITIONS

All BLUELIZER products are covered against manufacturing defects subject to the terms and conditions mentioned below.

  1. WARRANTY PERIOD

• Servo Voltage Stabilisers – 1 Year Limited Warranty
• Mainline Stabilisers – 2 Years Limited Warranty
• AC Stabilisers – 3 Years Limited Warranty
• Wires & Cables – 6 Months Limited Warranty

The warranty period shall commence from the date of purchase mentioned on the original invoice. Customers must retain the original purchase invoice as proof of purchase.

  1. WARRANTY COVERAGE

This warranty covers only manufacturing defects in material and workmanship under normal operating conditions and proper usage as prescribed by BLUELIZER.

BLUELIZER's obligation under this warranty is limited solely to repair or replacement of defective parts or products at its discretion. Repair or replacement shall be the sole and exclusive remedy available to the customer.

  1. SERVICE & REPLACEMENT CHARGES

  2. In the event that a product is approved for replacement under the applicable warranty period, a fixed service, logistics, handling, and replacement charge of ₹999 (Rupees Nine Hundred Ninety-Nine Only) shall be payable by the customer before dispatch of the replacement product.

  3. The warranty covers manufacturing defects only and does not provide free replacement, free transportation, free courier service, free installation, or free doorstep service.

  4. The ₹999 charge shall apply irrespective of the customer's location and shall be non-refundable once the replacement process has been initiated.

  5. BLUELIZER reserves the right to inspect and verify the product before approving any warranty claim or replacement request.

BLUELIZER reserves the right to determine the mode of transportation and service procedure.

  1. WARRANTY EXCLUSIONS

This warranty shall be void and shall not apply in any of the following circumstances:

a) Damage caused by improper installation, incorrect wiring, misuse, negligence, mishandling, abuse, unauthorized modification, tampering, or improper maintenance.

b) Damage caused by voltage fluctuations beyond the specified operating range, electrical surges, lightning, short circuits, overloads, power failures, or unstable power supply.

c) Damage caused by water, moisture, flooding, rain, corrosion, chemical exposure, pests, insects, rodents, or environmental conditions.

d) Damage caused by fire, burning, overheating, smoke, explosion, natural calamities, acts of God, earthquakes, storms, accidents, or external causes beyond the control of BLUELIZER.

e) Damage resulting from repairs, servicing, dismantling, alterations, or modifications performed by any person or service center not authorized by BLUELIZER.

f) Normal wear and tear, cosmetic damage, scratches, discoloration, aging of components, or consumable parts.

g) Products with removed, altered, defaced, or unreadable serial numbers, labels, stickers, or identification marks.

h) Commercial losses, loss of business, loss of profits, loss of data, indirect damages, incidental damages, consequential damages, or third-party claims.

  1. CLAIM PROCEDURE

To initiate a warranty claim, customers must:

• Contact BLUELIZER Customer Support.
• Provide a copy of the original purchase invoice.
• Provide the product serial number (if applicable).
• Provide a detailed description of the issue along with photographs/videos if requested.

BLUELIZER reserves the right to inspect and test the product before approving any warranty claim.

  1. LIMITATION OF LIABILITY

Under no circumstances shall BLUELIZER, its directors, employees, dealers, distributors, agents, or affiliates be liable for any indirect, incidental, special, punitive, or consequential damages arising from the use or inability to use the product.

The maximum liability of BLUELIZER under any warranty claim shall not exceed the original purchase price of the product.

  1. RIGHT OF FINAL DECISION

BLUELIZER reserves the sole and absolute right to determine whether a defect is covered under warranty and whether repair, replacement, or rejection of the claim is appropriate. The decision of BLUELIZER shall be final and binding.

  1. GOVERNING LAW & JURISDICTION

These Warranty Terms and Conditions shall be governed by and construed in accordance with the laws of India.

Any dispute, claim, or legal proceeding arising out of or relating to the product, warranty, sale, service, or use of the product shall be subject exclusively to the jurisdiction of the competent courts located in Lucknow, Uttar Pradesh, India, and no other court shall have jurisdiction.

By purchasing or using a BLUELIZER product, the customer acknowledges and agrees to these Warranty Terms and Conditions.

"For all warranty-approved replacements, a fixed charge of ₹999 will be applicable towards inspection, logistics, handling, and replacement processing."

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