Bluelizer Technology Pvt. Ltd.

At Bluelizer Technology, we are committed to delivering high-quality power solutions. Please read our Refund & Return Policy carefully before making a purchase.

1. Eligibility for Returns

Returns are accepted only under the following conditions:

• The product is damaged during transit

• The product received is defective or non-functional

• The product delivered is different from what was ordered

📌 Any issue must be reported within 48 hours of delivery.

2. Non-Returnable Items

The following items are not eligible for return or refund:

• Products damaged due to incorrect installation or misuse

• Damage caused by voltage conditions beyond product specifications

• Products with tampered serial numbers, labels, or seals

• Products returned without original packaging and accessories

• Custom-made or special-order stabilizers

3. Return Process

To initiate a return, please follow these steps:

1. Contact our customer support team with:

   • Order ID / Invoice

   • Product images or video clearly showing the issue

2. Our technical team will review the request

3. If approved, return instructions will be shared

📧 Email: support@bluelizertechnology.com
📞 Phone/WhatsApp: [Add your official number]

4. Refund Policy

• Refunds are processed only after inspection and approval

• Approved refunds will be issued within 7–10 working days

• Refunds will be credited to the original mode of payment

• Shipping or installation charges (if any) are non-refundable

5. Replacement Policy

• In case of manufacturing defects, we may offer a replacement instead of a refund

• Replacement timelines depend on product availability

• Replacement products carry the remaining warranty period only

6. Warranty vs Refund

Please note:

• Warranty claims are not the same as refunds

• Issues covered under warranty will be handled as repair or replacement, not refund

7. Installation Responsibility

Bluelizer recommends installation by a qualified electrician.
Improper installation may void return, refund, or warranty eligibility.

8. Cancellation Policy

• Orders can be cancelled before dispatch only

• Once dispatched, cancellation requests will not be accepted